Trans Aid Cymru (TAC) is a radical mutual aid organisation that is run by and for the trans, intersex and nonbinary (TIN) community in Wales. We began in 2020 as an informal network of trans people who wanted to see real, practical change for people like us in Wales. After years of lobbying, campaigning, and waiting on policy, we recognised that we have a responsibility to show up for each other, and that we can’t keep waiting on those in power to help us.

We are an anti-cop, anti-colonial, anti-establishment organisation dedicated to helping TIN people in Wales survive. We believe in the principles of solidarity and mutual aid over top-down charity, and we recognise that all of our struggles are connected.

TAC has operated for many years on a completely non-hierarchical model with horizontal decision making. However, as our organisation and the work we undertake has continued to grow, the lack of management and oversight became unsustainable. Since a restructure in September 2024, we’ve had two people in a paid role to co-lead on the administration and management of the organisation. One of these positions as Co-Administrator and Manager for Trans Aid Cymru is now open to applications.

TAC is run by the TIN community, for the TIN community, and we continue to believe in horizontal solidarity over top-down charity. We wholeheartedly believe that any organisation that claims to represent a community should be made up of people from that community. As such, this position is open to TIN individuals, and we are particularly interested in hearing from intersex people and global majority TIN people.

WHat the role is

Along with the other co-administrator and manager, it is your joint responsibility to ensure the smooth running of Trans Aid Cymru by completing administrative tasks, overseeing its 6 core teams, and managing its volunteers.

This role will include:

• Recruiting, interviewing and onboarding new volunteers
• Keeping appropriate record of volunteers in accordance with GDPR and DPA
• Arranging and chairing regular meetings with the Management Team to ensure each team is functioning well
• Proposing, drafting, updating and implementing TAC’s policies and procedures
• Managing TAC’s projects and services, including ensuring volunteers are aware of what tasks need doing and checking in with team leads to ensure tasks are completed on time
• Dealing with any problems, conflicts, or complaints should they arise, in line with TAC’s policies and procedures
• Any other responsibilities that you and TAC’s Management Team agree is an appropriate use of your time

To ensure that you have what you need to be able to fulfil this role, you will be provided with logins and accounts for all of the software TAC uses, including osTicket, Google Drive, Mattermost, ClickUp, and OpenCollective.

Successful candidates must:

• Have an understanding of TAC’s radical values
• Have experience of voluntary work or working with volunteers
• Be comfortable using Zoom and all its functions for smooth running of meetings
• Have experience in an administrative role
• Be comfortable working independently and setting your own work times

An ideal candidate will:

• Have experience coordinating and managing volunteers
• Have excellent time management skills
• Have excellent interpersonal skills
• Be skilled in managing conflict with empathy and a restorative, solution-focused approach
• Demonstrate a desire to see TAC grow and develop
• Have experience fundraising and/or applying for funding from charities

This work can be undertaken on a flexible schedule, but you are guaranteed at least 5 hours per week, with a total of 65 hours of work available with current funding. One of the priorities for your work in this role will be finding other sources of funding to enable TAC to continue paying for the roles of Co-Administrator and Managers, with a view to increase the hours available.

The rate of pay for this role is a freelance rate of £15/hr. This is a self-employed role so you will be responsible for logging your own hours and invoicing, as well as ensuring that you are reporting your own earnings to HMRC. As a freelancer, you will also be responsible for your own income tax and national insurance contributions.

The Application Process

Your application

To make this application process as accessible as is practical, there are two options for applications. You may either submit a response to our form, or you can submit a video application.

If you are submitting a video response, your video must be no longer than 10 minutes. Please ensure the title of your file is ‘Your Name – TAC Application’, and upload it to Google Drive and email us a link. Please make sure that the file you send us has the correct sharing permissions so that we can view it by clicking the link you send us!

In your video, please introduce yourself by telling us your name and pronouns, and if you are part of the TIN community in Wales. The questions we’d like you to answer are:

1. Why do you want to work for Trans Aid Cymru?
2. Please tells us what skills and experience you have in administrative work and the administrative skills you have that you feel would make you a good fit for this role.
3. Please tell us what skills and experience you have in a management, HR, or team lead role that will be useful for this role in TAC.
4. Please tells us about any experience you have coordinating or managing volunteers (or, if you don’t have any experience managing or coordinating volunteers, please tells us about a time you have volunteered yourself and what you have learned that you will bring to this role).

Please also let us know in your video or in your email if you have any accessibility requirements regarding this application and interview process, or any requirements you feel would be necessary to be able to work for TAC.

Shortlisting and Interview

We will let you know by 04/07/2025 whether you have been unsuccessful in your application at this stage, or whether we would like to interview you.

If you have been shortlisted and asked to come for an interview, we will email you to arrange a date. We will also ask you to complete a small task for us ahead of your interview, and send you the primary interview questions so that you have a chance to prepare.

The interview will be online, via Zoom, and the interview panel will be made up of current Management Team members.

Please let us know as soon as possible if you have any accessibility requirements for your interview and we will do what we can.