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Our group checks claim submissions twice a week, we will aim to get back to you within three working days. 

We accept claims for the cost of medications, food, bills, transport to appointments, counselling and anything related to your transition at a maximum of £60 per claim under our General Assistance Grant scheme. We can also help cover bills, and other rising living costs. We help cover large cost emergencies such as urgent bills, rent and deposits for housing at a maximum of £200 per claim under our Emergency Funds Grant scheme. These grants are assessed on a case to case basis, and we may not be able to cover the whole cost. Our first priority will be costs associated with physiological needs, e.g. food, bills, housing, things you need to live. We don’t consider grants for pet related costs, there are alternative pet-orientated and pet-specific resources available elsewhere.

Our funds may also be used to help cover the admin side of running Trans Aid Cymru, these may include but are not limited to: cost of web hosting, legal fees, promotional material and the cost of posting resources. If you are submitting for any of these, please include copies of invoices/receipts.

Verifying As a service User

We only have two criteria for accessing our funds. First, you need to self-describe as a trans, intersex, or nonbinary (TIN) person. Second, you need to live in Wales. So, we need two things: the first half of your postcode, and an active social media account. This is not to ‘check’ or ‘prove’ you’re TIN, just to check that you’re a real person, as we get a lot of scam requests. If you don’t have social media, we also accept: passports, driving licenses, library / student cards and more. If your names don’t match we may need a deedpoll.

If you send us documents as proof of ID or address, please know that we do not store or keep this information. We aim to reverify service users once a year, through the same process. We have a database of service users and when they were last verified. Unfortunately, we no longer have access to previous email threads, where you may have sent us that information, due to a change in our software provider. We may need to reverify some people a little earlier than usual & apologise for the inconvenience.

If you have any receipts, copies of bills or invoices related to your claim, please attach them as well as it will help us process your claim faster.

The content you put in the description category will be listed publicly on the page, so please do not include information you wish to remain confidential in that text box. Comments are private, so use those please.

How WE triage

Our services are very often oversubscribed. While we try and give everyone as much as possible, we do need to triage your requests. These are some of the things we do when making our decisions:

1. We prioritise new service users and service users that haven’t had funds from us in a while.

2. We prioritise people who don’t have access to public funds (e.g. international students; asylum seekers).

3. We triage based on the content of the request and its urgency.

Ready to submit an application? Click here for our guide to apply for a grant.

If you have any questions regarding funding, you can contact us at [email protected]!